Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using the JeetCity Casino website or services. These Terms constitute a legally binding agreement between you ("User", "you", or "your") and JeetCity Casino, operated by Dama N.V., registered and established under the laws of Curaçao, registration number 152125, with registered address at Julianaplein 36, Willemstad, Curaçao ("JeetCity", "we", "us", or "our").
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

1. General Provisions

These Terms govern the use of the JeetCity Casino website and all related services. By creating an account on our platform, you confirm that you have read, understood, and accepted these Terms.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services following the posting of revised Terms constitutes your acceptance of such changes.

2. Account Registration and Eligibility

2.1 Eligibility Requirements

To use our services, you must be at least 18 years old, or the minimum legal age for gambling in your jurisdiction, whichever is higher. We reserve the right to request proof of age at any time.
You may not use our services if you are located in a jurisdiction where online gambling is prohibited. It is your responsibility to ensure that your use of our services complies with the laws applicable in your jurisdiction.

2.2 Registration Process

To use our services, you must create an account by providing accurate, complete, and current information. You agree to maintain and promptly update this information to keep it accurate.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

2.3 Account Verification

We may require you to verify your account by providing identity documents and proof of address. This verification process is part of our Know Your Customer (KYC) procedures and anti-money laundering policies.
We reserve the right to suspend or terminate your account if you fail to provide the requested verification documents or if we have reason to believe that the information provided is false, misleading, or incomplete.

3. Deposits and Withdrawals

3.1 Deposit Methods

We offer various methods for depositing funds into your account. Minimum and maximum deposit limits may apply, depending on the payment method and your account status.
All deposits must be made using payment methods registered in your name. We do not accept third-party payments.

3.2 Withdrawal Procedures

You may withdraw funds from your account at any time, subject to our withdrawal policies and applicable verification requirements.
Withdrawals are generally processed using the same payment method used for deposits. Minimum and maximum withdrawal limits may apply, depending on the payment method and your account status.

3.3 Transaction Fees

We do not charge fees for deposits or withdrawals. However, your payment provider may apply their own transaction fees, which are outside our control.

3.4 Processing Times

Deposits are typically processed immediately. Withdrawal processing times vary depending on the payment method, typically ranging from instant to 7 business days.

4. Bonuses and Promotions

4.1 Bonus Terms

All bonuses and promotions are subject to specific terms and conditions, which are provided alongside the offer. These specific terms are in addition to these general Terms.

4.2 Wagering Requirements

Most bonuses are subject to wagering requirements before any winnings can be withdrawn. These requirements may vary depending on the specific promotion and are clearly stated in the bonus terms.

We reserve the right to withhold bonuses, winnings, and any associated funds if we determine, in our sole discretion, that bonus abuse has occurred. This includes, but is not limited to, using multiple accounts, exploiting system errors, or any other form of fraudulent activity.

5. Responsible Gambling

5.1 Self-Exclusion

We offer self-exclusion options allowing you to restrict your access to our services for a specified period or indefinitely. During this period, we will take all reasonable steps to prevent you from using our services.

5.2 Deposit Limits

You may set daily, weekly, or monthly deposit limits on your account to help manage your spending on our platform.

5.3 Loss Limits

You may set limits on the amount you can lose within a specified period to help maintain control over your gambling activities.

5.4 Session Time Limits

You may set limits on the length of your gaming sessions to promote responsible gambling habits.

6. Prohibited Activities

The following activities are strictly prohibited:

- Using our services for any illegal purpose
- Using multiple accounts
- Using VPNs or other tools to disguise your location
- Engaging in fraudulent activities
- Attempting to manipulate games or their outcomes
- Using automated systems or software to interact with our platform
- Harassing other users or our staff
- Money laundering or any attempt to conceal the origin of funds
- Any activity that disrupts or interferes with our services

Violation of these prohibitions may result in immediate account suspension or termination, forfeiture of funds, and possible legal action.

7. Intellectual Property

All content, including but not limited to games, software, graphics, images, text, and design elements available on our platform, is owned by JeetCity Casino or our licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit our content without our express written consent.

8. Game Rules and Fairness

Each game offered on our platform has its own specific rules, which are available within the game interface or on our website. It is your responsibility to familiarize yourself with these rules before playing.

8.2 Random Number Generation

Our games use certified Random Number Generators (RNGs) to ensure fair and random outcomes. These RNGs are regularly tested and audited by independent third parties to verify their integrity.

8.3 Technical Issues

In the event of a system or technical error, we reserve the right to void any affected bets or transactions and return the original stake to the player's account.

9. Limitation of Liability

To the maximum extent permitted by law, JeetCity Casino and its affiliates, partners, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with these Terms or your use of our services.

Our aggregate liability for all claims related to these Terms or our services will not exceed the greater of the amount paid by you to us during the six months prior to the claim or $100.

10.1 Complaints Procedure

If you have a complaint regarding our services, please contact our customer support team. We will make reasonable efforts to resolve any complaints promptly and fairly.

10.2 Governing Law

These Terms are governed by and construed in accordance with the laws of Curaçao, without regard to its conflict of law principles.

10.3 Arbitration

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the rules of the Curaçao International Arbitration Court. The number of arbitrators shall be one, and the seat of arbitration shall be Willemstad, Curaçao. The language of the arbitration shall be English.

11. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use our services will immediately cease. If your account is terminated due to a breach of these Terms, you may forfeit any remaining balance in your account, subject to applicable laws.

12. Contact Information

If you have any questions about these Terms, please contact us at:
Email: [email protected]